Whether you are an individual owner with one listing or a property manager with hundreds of vacation rentals, Properly is the tool to help your workflow and guarantee changeover success.
Our web and mobile apps let you organize, schedule, and oversee from the ease of a computer, or check in from your phone when you’re on the go.
Set any task to require a photo receipt of your cleaner’s finished work. Receive notifications when your cleaner starts working and finishes the job. If a cleaner finds any damage onsite, they can easily report it to you with a photo.
When you connect Properly with your Airbnb or HomeAway/VRBO account(s), we’ll notify you when you have a new reservation so you can schedule changeover cleanings directly from your bookings calendar.
Your visual checklist takes the guesswork out of service providers’ jobs and allows anyone working on your property to get started right away.
Import your listing photos to make customized checklists that convey your particular hospitality touches or complicated tasks only a picture can explain. Then send the checklist to your cleaner who accepts the job and checks off your tasks onsite.
Any service provider invited to the Properly platform by an owner or Property Manager can join our marketplace* and receive jobs from new clients like you. That way you can find a cleaner at a moment’s notice who has experience with hospitality cleanings.
The Community Service Provider Marketplace is available in USA, Canada, Australia, and New Zealand. We will be opening it up in more cities soon!
Receive photos of your cleaner or other service provider's finished work
Get reminders when you have a new booking with integrated listing platforms.
Explain special or complicated tasks simply with visual pins.
Service providers can notify you when they find damage or low supplies.
Keep track of all services in one place.
Get alerts when a service provider starts and finishes. Monitor progress in real time.
Make a checklist once and resend it every time.
Modify checklists for different services or jobs e.g. 4 guests vs. 2 guests; guest-to-host cleans; annual safety inspection; winterization
Explain any staging setup with pictures.
Teach cleaners how to create welcoming guest experiences with your checklists.
No need to manually show each new service provider how to do the job.
Maintain the same standards no matter who you hire.
“At this point, I honestly can't imagine operating my short-term rentals without Properly. It helps me maintain a high standard of excellence, quality, and consistency in how guests experience my rental spaces. A valuable game changer for me and my business.”
”Properly is my bridge to peace of mind as a host.”
”For years I’ve coached my housekeeping staff to do things the way I like them done. You could call it being finicky, but if you are a dedicated VR owner, you know what I mean. Thanks to Properly the uncertainties about how your place looks when guests walk in is a thing of the past.”
Want to see how it works?
Head over to our Help and Learning page.
|Max number of listings||3||10||Unlimited||Unlimited|
|Max checklists sent/month||3||30||Unlimited||Unlimited|
|Unlimited SMS or Email notifications|
|8 in-app languages|
|Unlimited note translation|
|Online chat and email support|
|API access for PMS *|
|Dedicated success manager|
*Contact us for current PMS integrations