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Show appreciation and send feedback with Thumbs Up and Comments

Posted By: Astrid Lindstrom

[:en]Creating collaborative partnerships with your cleaning team is essential for property owners and managers, and it’s a key factor in the success of any vacation rental business. When service providers feel like valued partners rather than just employees, they’ll be even more motivated to provide an excellent service – and they’ll often go beyond the call of duty to ensure your guests have a great experience.
Two of the best ways to build strong relationships with your cleaners are by showing your appreciation and providing helpful feedback.

“My clients are amazing with their feedback to me and their expression of appreciation.”

Tessa P
Hospitality Service Provider, Seattle WA

And now, Properly offers an easy way to do both: with Comments and a simple Thumbs Up/Thumbs Down feature.
When you review your service provider’s verification photos from finished jobs, you can give a quick thumbs up or leave a positive comment to let them know their work is appreciated and that the job has been done to your liking. 
Likewise, if something isn’t quite right, you can offer useful feedback so that they are clear about your expectations in the future. Rest assured, the best service providers want to hear constructive criticism. They’re passionate about cleaning, and if there’s something that they can do differently to improve their service, they’ll be keen to hear it.
This kind of feedback can be a great way to promote open and honest dialogue with your service providers – something that will help to build mutual respect and strong partnerships.
It’s just one more way we’re making your operations more efficient and streamlined toward your goal of picture perfect changeovers.
Now go show some love and give a thumbs up!

[:it]Creare una collaborazione attiva con la tua squadra di addetti alle pulizie è fondamentale. Due semplici modi per farlo sono mostrare apprezzamento e fornire un feedback. Gli addetti all’accoglienza ci dicono che è utile e auspicabile.

“Sono felice di ricevere il feedback e le espressioni di apprezzamento dei miei clienti.”

Tessa P
Addetta all’accoglienza per ospitalità, Seattle, USA

Adesso, Properly offre un modo semplice per fare entrambe le cose con un’intuitiva funzione Mi piace/Non mi piace.
Quando controlli le foto di verifica degli incarichi terminati di un tuo addetto all’accoglienza, puoi cliccare velocemente Mi piace per fargli sapere che apprezzi quanto ha fatto e che ha svolto il suo lavoro in base ai tuoi desideri. Se qualcosa non va bene, puoi fornirgli un feedback chiaro affinché comprenda cosa vuoi che faccia in futuro. Puoi anche sapere quando un addetto ha guardato il tuo feedback.
È solo un altro dei modi in cui rendiamo la tua attività più semplice ed efficiente con l’obiettivo di realizzare cambi di ospiti perfetti.
Ora, prova a esprimere il tuo affetto con un Mi piace.

[:fr]La création de partenariats collaboratifs avec votre équipe de nettoyage est essentielle. Deux manières simples de faire cela consistent à montrer sa gratitude et à fournir des évaluations. Les prestataires de services nous ont fait savoir que cela est utile et désiré.

“Mes clients sont formidables avec leurs évaluations à mon égard et l’expression de leur gratitude.”

Tessa P
Prestataire de Services d’Hôtellerie, Seattle WA

 
À présent, Properly propose une manière simple de faire les deux avec une fonction pouces levés – pouces baissés.
Lorsque vous examinez des photos de vérification de votre prestataire de services pour des prestations terminées, vous pouvez attribuer un rapide pouce levé pour lui faire savoir que son travail est apprécié et que la prestation a été effectuée selon vos goûts. Si quelque chose cloche, vous pouvez prodiguer des commentaires utiles pour qu’il connaisse vos attentes à l’avenir. Vous pouvez aussi voir quand un prestataire a consulté votre commentaire.
Il s’agit juste d’une manière supplémentaire pour nous de rendre vos opérations plus efficaces et simplifiées afin d’atteindre votre objectif de roulements parfaits.
Faites maintenant preuve d’amour et attribuez un pouce levé.

[:es]Crear asociaciones de colaboración con tu equipo de limpieza es esencial. Dos maneras sencillas de hacer eso son mostrar agradecimiento y dar retroalimentación. Los proveedores de servicios nos han dicho que es útil y lo desean.

“Mis clientes son increíbles con su retroalimentación hacia mí y su expresión de agradecimiento”.

Tessa P
Proveedora de servicios de hospitalidad, Seattle WA

Ahora, Properly ofrece una manera fácil de hacer ambas cosas con la simple herramienta de pulgares arriba y pulgares abajo.
Cuando revisas las fotos de verificación de trabajos terminados por tu proveedor de servicios, puedes dar un rápido pulgar arriba para hacerle saber que agradeces su trabajo y que el trabajo hecho es de tu agrado.  Si algo no está del todo bien, puedes dar una retroalimentación útil para que en el futuro tenga claridad sobre tus expectativas. También puedes ver cuando el proveedor ha visto tu retroalimentación.
Es solo otra forma más en las que estamos haciendo  tus operaciones más eficientes y simplificadas hacia tu meta de imaginar cambios de invitados perfectos.
Ahora ve a demostrar amor y da tu aprobación.

[:]

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