We are on a Mission

Properly is a San Francisco-based startup which provides an operations management platform for Airbnb hosts and vacation rental property managers, and a marketplace for service providers within the industry. We are backed by world-class investors such as the Sequoia Scout Fund and our SEM (software as a service enabled marketplace) tools are now used by 15K+ Airbnb hosts and property managers around the world.

The Properly team is a group of talented entrepreneurs from around the world eager to make a dent in this fast-growing industry. Our offices in the US, New Zealand, Barcelona, and Europe, enable us to attract individuals from around the world.
And, thanks to the explosive demand for our product, we must now grow our engineering and product teams. Specifically, our Wellington office, out of which many of our developers and engineers work, is looking for new talent.

This is where you come in!

Join Our Team

Open Positions


Senior/Mentor Fullstack Developer (Full Time, Wellington, New Zealand)

Role:
In this role, you will integrate a product team, developing high quality software, using latest and best techniques, doing what you do best, developing features across all components (web, API and Mobile) and pair-programming up with experts on areas of the system you don’t know yet.
Applying Agile and Lean software principles you will develop solutions to enhance value to user that are aligned with our business goals and strategy.
You will work closely with UX designers, product owners, developer, quality engineers and other stakeholders to develop functional and delightful products.
This role presents a unique opportunity to apply software development skills and commitment to achieve outsized returns in a startup that has a proven concept, solid growth engine, and an amazingly talented team.

Responsibilities:
● You will lead design and implement rich user experiences across the whole system stack: Web, Mobile and APIs using JavaScript and latest web technologies and tooling.
● You will drive and own quality of your software through craft work, proper testing and coverage, attention to detail and passion for what you do.
● You will mentor junior and intermediate developers on improving their skills and enhancing their knowledge by sharing experiences, performing code reviews and giving honest feedback.
● You will be aligned with best practices in software and systems design, latest trends and features of JavaScript and Node JS Full Stack ecosystem.
● You will be using React, Sagas, GraphQL, and Redux patterns for web and mobile development.
● You will use React Native alongside other mobile developers that are focused on creating rich UI components and platform features for you to integrate in your features.
● You will write and consume new microservices to host new API and new data flows required by the features you are delivering.
● You will always, always test your code. By that we mean write code that tests your code. We trust your creativity to innovate and bring new ideas, but we trust the code to check the code

Our Ecosystem:
● AWS, EC2, ECS, Lambda, Terraform, Infrastructure as Code, Docker
● Git - Git Flow
● Node 8+, Jest, GraphQL, Apollo, React, Sagas, Redux, React Native
● Microservices, Node 8+, Jest, Moleculer, NATS.io, Redis, MongoDB, Kafka
● Lambda - Babel, WebPack, Serverless

Requirements:
● Attention to detail.
● Positive and optimistic attitude.
● Craftsmanship to software design and development.
● Open-minded about product development with willingness to iterate and learn.
● Passionate about technology.
● JavaScript expert.
● Demonstrable experience with parts of our stack.
● Be passionate about resolving user pain points through great design.
● Be passionate about mentoring and sharing knowledge.
● Be open to receiving feedback and constructive criticism.
● Be passionate about all things in software. Research and showcase knowledge in the industry’s latest trends and technologies.

What we offer:
● The opportunity to collaborate side-by-side with a very motivated and international team.
● Fellow Senior/Mentor developers who will help you to feel home, review your code, scaffold your coding abilities, and kindly grow your future potential.
● The chance to learn new things (online and offline) and meet interesting people from within our team.
● The opportunity to work and network in Bizdojo on Tory street, a collaborative office filled with leading technology and software entrepreneurs.
● The experience of working at an ambitious product startup first-hand.
● Competitive compensation and stock options.
● Cake on Birthdays, snacks when possible, drinks on a Friday, bottomless espresso coffee, and a bright future alongside our team!

Intermediate Fullstack Developer (Full Time, Wellington, New Zealand)

Role:
As part of an Agile cross-functional team, you have an important role from the inception to the delivery of the technology and features that drive our company’s performance. You are an advocate for quality, will influence, and educate other team members; ultimately, you will help create and maintain a culture of commitment to high quality, robust, and reliable services which deliver value to customers.
You will work closely with UX designers, product owners, developer, quality engineers and other stakeholders to develop functional and delightful products. This role presents a unique opportunity to apply software development skills and commitment to achieve outsized returns in a startup that has a proven concept, solid growth engine, and an amazingly talented team.

Responsibilities:
● You will design and implement rich user experiences across the whole system stack: Web, Mobile and APIs using JavaScript and latest web technologies and tooling.
● You will drive and own quality of your software through craft work, proper testing and coverage, attention to detail and passion for what you do.
● You will be aligned with best practices in software and systems design, latest trends and features of JavaScript and Node JS Full Stack ecosystem.
●You will be using React, Sagas, GraphQL, and Redux patterns for web and mobile development.
● You will use React Native alongside other mobile developers that are focused on creating rich UI components and platform features for you to integrate in your features.
●You will write and consume new microservices to host new API and new data flows required by the features you are delivering.
● You will always, always test your code. By that we mean write code that tests your code. We trust your creativity to innovate and bring new ideas, but we trust the code to check the code

Our Ecosystem:
● AWS, EC2, ECS, Lambda, Terraform, Infrastructure as Code, Docker
● Git - Git Flow
● Node 8+, Jest, GraphQL, Apollo, React, Sagas, Redux, React Native
● Microservices, Node 8+, Jest, Moleculer, NATS.io, Redis, MongoDB, Kafka
● Lambda - Babel, WebPack, Serverless

Requirements:
● A team player
● Attention to detail
● Positive and optimistic attitude
● Good problem solving skills
● Open-minded about product development with willingness to iterate and learn.
● Passionate about technology
● Good experience building Javascript applications.
● Demonstrable experience with parts of our stack.
● Be passionate about resolving user pain points through great design.
● Be open to receiving feedback and constructive criticism.
● Be passionate about all things in software. Research and showcase knowledge in the industry’s latest trends and technologies.

What we offer:
● The opportunity to collaborate side-by-side with a very motivated and international team.
● Senior mentor developers who will review your code, scaffold your coding abilities, and kindly grow your future potential.
● The chance to learn new things (online and offline) and meet interesting people from within our team.
● The opportunity to work and network in Bizdojo on Tory street, a collaborative office filled with leading technology and software entrepreneurs.
● The experience of working at an ambitious product startup first-hand.
● Competitive compensation and stock options.
● Cake on Birthdays, snacks when possible, drinks on a Friday, bottomless espresso coffee, and a bright future alongside our team!

Junior/Apprentice Fullstack Developer (Full Time, Wellington, New Zealand)

Role:
You will join a product team, work closely with UX designers, product owners, developers, quality engineers and other stakeholders, and have the opportunity to learn new skills and hone the skills you already have.
We hope that you will attain the skills required to develop high quality software, use the latest and best techniques, develop features across all of our platforms/components (web, API and Mobile), pair-program with experts on areas of the system you don’t know yet, and most importantly, do what you do best!
From a process perspective, we apply Agile and Lean software principles to help you develop solutions that enhance the value we provide our users, in alignment with our business goals and strategy.
This role presents a unique opportunity to apply and hone your software development skills, with a commitment to achieve outsized returns at a startup that has a proven concept, solid growth engine, and an amazingly talented team.

Responsibilities:
● You will learn how to design and implement rich user experiences across the whole system stack: Web, Mobile and APIs using JavaScript and latest web technologies and tooling.
● You will learn how to drive and own quality of your software through craft work, proper testing and coverage, attention to detail and passion for what you do.
● You will learn how to be aligned with best practices in software and systems design, latest trends and features of JavaScript and Node JS Full Stack ecosystem.
●You will learn how to be using React, Sagas, GraphQL, and Redux patterns for web and mobile development.
● You will learn how to use React Native alongside other mobile developers that are focused on creating rich UI components and platform features for you to integrate in your features.
●You will learn how to write and consume new microservices to host new API and new data flows required by the features you are delivering.
● You will learn how to always, always test your code. By that we mean write code that tests your code. We trust your creativity to innovate and bring new ideas, but we trust the code to check the code

Our Ecosystem:
● AWS, EC2, ECS, Lambda, Terraform, Infrastructure as Code, Docker
● Git - Git Flow
● Node 8+, Jest, GraphQL, Apollo, React, Sagas, Redux, React Native
● Microservices, Node 8+, Jest, Moleculer, NATS.io, Redis, MongoDB, Kafka
● Lambda - Babel, WebPack, Serverless

Requirements:
Eager to learn!
● Good communication skills
● A team player - we always work as a team
● A passion for all things software; an interest in the industries latest trends and technologies.
● The ability to give and receive feedback openly, and learn from that feedback.
● Knowledge of Javascript, HTML and CSS.
● Attention to detail.
● Positive and optimistic attitude.
● The ability to acknowledge one’s limitations and request help when necessary.

What we offer:
● The opportunity to collaborate side-by-side with a very motivated and international team.
● Senior mentor developers who will review your code, scaffold your coding abilities, and kindly grow your future potential.
● The chance to learn new things (online and offline) and meet interesting people from within our team.
● The opportunity to work and network in Bizdojo on Tory street, a collaborative office filled with leading technology and software entrepreneurs.
● The experience of working at an ambitious product startup first-hand.
● Competitive compensation and stock options.
● Cake on Birthdays, snacks when possible, drinks on a Friday, bottomless espresso coffee, and a bright future alongside our team!

Senior/Mentor Software Quality Assurance Engineer (Full Time, Wellington, New Zealand)

Role:
As part of an Agile cross-functional team you have an important role from inception to delivery of the technology and features that will drive our company’s performance. You are an active voice for quality and will influence and educate other team members, helping to create and maintain a culture of commitment to high quality, robust and reliable services, and delivering value to customers.
You are a reference in the Testing and Software Quality practices within the company, a continuous learner who provides techniques, helps implement solutions collaboratively, and supports standards.
With a combination of management and hands-on testing, this role is ideal for a candidate seeking a multi-faceted role who is eager to make a big impact.

Responsibilities:
● Question and gather information about the product we are developing. Interface with key stakeholders to understand requirements, approach and testing priorities
● Broker information and raise awareness of product goals
● Help define the software quality strategy and be responsible for implementing it collaboratively within the team
● Make decisions on test coverage and test plans according to our software quality strategy
● Perform Test Analysis and Design, identify test scenarios and test conditions
● Apply QA from UX/Concept design, reviewing designs, specifications, and writing user stories and acceptance criteria
● Perform manual and exploratory testing to assess the level of confidence of our deliverables and report on that clearly and timely
● Investigate issues found, debug, identify root cause if possible, conditions and steps to reproduce
● Assess user experience, advocate for it and help us reach excellent outcomes in this area
● Develop robust automated tests for web and mobile applications maintaining and expanding our suites and framework
● Develop and maintain automated tests at the service and API level
● Leverage automation and testing tools and frameworks to create our own toolkits and frameworks to support the strategy
● Automate some of the tasks and steps of the software development life cycle related to testing and quality assurance
● Identify opportunities to drive process improvement across development, testing and delivery activities
● Perform monitoring, use our tools, analyze logs and reports, query databases to assess if systems are performing and functioning at the expected level
● Share your knowledge and experiences with presentations, trainings or individual interactions
● Mentor Apprentice QA Engineers

Requirements:
● Good Agile skills: ability to help team member on agile practices and managing team needs Exceptional communication skills and leadership skills
● Team player, ability to mentor and coach people to achieve success
● Experience with API/backend/mobile and web testing
● Experience with agile projects and startup environment
● Experience in identifying repetitive tasks to be automated
● Experience with test automation (e.g scripting, coding automated/unit tests, automation test tools)
● Experience owning testing for a large chunk of a product (ideally at a startup)
● Critical thinker, analyses and breaks down issues based on facts to make decisions
● Inquisitive, willing to ask questions as often as there are issues to be made clearer
● Detail oriented
● Is open to give and receive feedback

What we offer:
● The opportunity to collaborate side-by-side with a very motivated and international team.
● Senior fellow engineers and developers who will help you keep motivated in learning to boost your potential.
● The chance to learn new things (online and offline) and meet interesting people from within our team.
● The opportunity to work and network in Bizdojo on Tory street, a collaborative office filled with leading technology and software entrepreneurs.
● Competitive compensation and stock options.
● Cake on Birthdays, snacks when possible, drinks on a Friday, bottomless espresso coffee, and a bright future alongside our team!

Junior/Apprentice Software Quality Assurance Engineer (Full Time, Wellington, New Zealand)

Role:
As part of an Agile cross-functional team you have an important role from inception to delivery of the technology and features that will drive our company’s performance. You are an active voice for quality and will influence and educate other team members, helping to create and maintain a culture of commitment to high quality, robust and reliable services, and delivering value to customers. You are eager to learn the technical aspects of our software, learn test automation, scripting, and ways to automate repetitive tasks to be performed in the software development lifecycle.

Responsibilities:
● Question and gather information about the product we are developing
● Broker information and raise awareness of product goals
● Make decisions on test coverage and test plans according to our software quality strategy
● Perform Test Analysis and Design, identify test scenarios and test conditions
● Perform manual and exploratory testing to assess the level of confidence of our deliverables and report on that clearly and timely
● Investigate issues found, identify root cause if possible, conditions and steps to reproduce
● Develop robust automated tests for web and mobile applications maintaining and expanding our suites and framework
● Develop and maintain automated tests at the service and API level
● Perform monitoring, use our tools, analyze logs and reports, query databases to assess if systems are performing and functioning at the expected level
● Share your knowledge and experiences with presentations, trainings or individual interactions

Requirements:
● Eager to learn
● Good communication skills
● Team player
● Is eager to learn multi platform testing on API/backend/mobile and web
● Is eager to learn how to identifying repetitive tasks to be automated
● Is eager to learn test automation and automated application monitoring (e.g scripting, coding automated/unit tests, automation test tools)
● Has a good understanding of logic and basic programming concepts
● Critical thinker, analyses and breaks down issues based on facts to make decisions
● Inquisitive, willing to ask questions as often as there are issues to be made clearer
● Is open to give and receive feedback

What we offer:
● The opportunity to collaborate side-by-side with a very motivated and international team.
● Senior mentor Quality Engineers and Developers who will help you keep motivated in learning to boost your potential.
● The chance to learn new things (online and offline) and meet interesting people from within our team.
● The opportunity to work and network in Bizdojo on Tory street, a collaborative office filled with leading technology and software entrepreneurs.
● Competitive compensation and stock options.
● Cake on Birthdays, snacks when possible, drinks on a Friday, bottomless espresso coffee, and a bright future alongside our team!

Senior/Mentor UX Designer (Full Time, Wellington, New Zealand)

Description:
Properly is creating an exciting and powerful Marketplace to connect property owners and property managers to cleaners and other service providers in a nice and efficient way.
We are growing fast and we need to form new product teams and in this role, you will own the user experience of a product team, designing human-centric products that enhance human performance and are aligned with our business goals and strategy.
You will work closely with software engineers, product owner, and other stakeholders to develop functional and delightful products. This role presents a unique opportunity to apply design thinking and achieve outsized returns in a startup that has a proven concept, solid growth engine, and an amazingly talented team.

Responsibilities:
● You will hear from our users, from our business strategy and you will translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
● You will design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
● You will create and maintain a style guide of patterns, animations, and color pallets to inform all product development
● You will design experiences across all types of technology: web, mobile, IoT devices, augmented reality, and more
● You will make strategic design and user-experience decisions related to core, and new, functions and features
● You will perform user testing and user research
● You love to work fast and to create useful things

Requirements:
● Attention to detail
● Positive and optimistic attitude
● Experience practicing and teaching design thinking
● Open-minded about product development, and always willing to iterate and learn
● Passionate about technology
● Expertise in standard UX software such as Sketch, OmniGraffle, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus
● Experience in using UX design best practices to design solutions for digital products, a deep understanding of mobile-first, web and responsive design
● Ability to clearly and effectively communicate design processes, ideas, and solutions to the team, stakeholders, and clients
● Be passionate about resolving user pain points through great design
● Be open to receiving feedback and constructive criticism
● Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies

What we offer:
● Collaborate side-by-side with a very motivated and international team
● Learn new things (online and offline) and meet interesting people
● Experience Startup Life first-hand (Perk? You decide.) :)
● Competitive compensation and stock options

Business Development Executive (Full Time, Tel Aviv, Israel and/or Remote)

Requirements:
● You have sold a tech product before and want to bring your sales and business development skills to a growing startup
● You've got friendly hustle, which means you’re a natural closer but have a natural empathy for your customers
● You’ve got stellar written communication skills and can’t wait to do product demos with potential customers
● You’re able to qualify and disqualify leads easily, overcome objections, and find solutions
● You’re self-motivated, proactive, communicate clearly, and are detail-oriented
● Your mother tongue is English or, if not, your written and spoken English are highly polished and will inspire confidence with potential customers abroad

Nice to have:
● Familiarity with CRMs
● Startup experience
● Experience with, or at least a passion for, the travel, hospitality, sharing economy industries, Airbnb, or any combination of these
● You’ve used either Airbnb or HomeAway before either as a host or guest
● Fluency in additional languages - in particular French and/or Italian - would be a huge asset

Responsibilities:
● Generate, develop, manage, and close a pipeline of opportunities
● Maintain an organized CRM and effectively manage your pipeline
● Perform software demos and outreach calls, close prospects, and assist in client onboarding
● Handle both inbound and outbound leads from the US, Europe, and Australia

Compensation:
You’ll have a solid base salary and a commission structure that is well above-market, with a reasonable quota. We’ll probably want to test each other out for a month, so a permanent offer will be contingent on how you perform during the first month.
If you’re interested in relocating with us later in the year as we open an office in Europe, that is also a possibility :)

Customer Success Manager (Full Time, Wellington, New Zealand or Barcelona, Spain)

Job Description:
Properly’s customer success manager is responsible for turning users into success stories of all our product can deliver. We’ve built a complex tool, and our users have demanding, complicated operations. Customer success simplifies the task of learning and using our solution. Like a good teacher, success helps customers grasp the essential concepts. It also means removing the obstacles (like connections of product issues) that stand in the way of their results. Customer success also requires having empathy for our users; as a success manager, you must understand a user’s circumstance so you can get them through their challenge.

Requirements:
Empathic. You listen to and understand the experience of our customers with our product. You “get” their challenges and are able to communicate your concern to them.
Results-oriented. Measure success based on the impact you have on our results. Take a critical eye to your initiatives and time allocation, and ensure that you are driving the business.
Integrity. You bring the real, lived experience of our customer’s use of this tool to the rest of our organization.
Determined. You are unphased by obstacles and will fight through setbacks to achieve your goals. Self-motivated. You have an inner drive that pushes you to achieve.

Responsibilities:
● Teach new customers how to best take advantage of our tools. You’ll work hand-in-hand with our sales team to ensure that new customers get the most out of Properly and use our tools to solve their problems.
● Engage our user base to minimize churn. Identify which users are at risk of defection and preemptively engage them.
● Respond to user questions (e.g. email, Intercom) on how to use the product. Troubleshoot issues with reports, interfaces, configuration and service delivery for partners. Report customer issues to our engineering team. You are the front lines of our users’ experience with the product.
● Develop instructional materials to ensure customers can take full advantage of our tools.

Interested? Write us at jobs@getproperly.com