When it’s not a “hot turn” – schedule jobs with flexible start time
By Properly / Apr 19, 2018
Hot turn, same-day flip, high priority changeover…all phrases that mean the same thing – current guests are checking out and new guests are checking in on the same day, sometimes with a tight window of time!
Other times, we get a breather and might have a day or more in between reservations. For these jobs, we want you to be able to give your service providers a window of time to complete the job.
Here are some benefits of using flexible start time:
- It gives service providers flexibility to prioritize those hot turns, same-day flips and high priority changeovers.
- It allows your service providers to determine when the job fits into their schedule, often increasing the possibility they can say yes to your job request.
- It gives your service providers autonomy and demonstrates your trust in them.
To use this feature, you’ll select the time the property is available as the start time, and the time the property needs to be ready as your finish time. Then set the duration of the job.
A use case
Here’s an example: A guest, Jane, is checking out on Monday at 10AM. The next guest, Saru, doesn’t arrive until Wednesday at 4PM. The job takes 2 hours.
- Set start time to Monday at 10AM
- Set finish time to Wednesday at 4PM
- Set job duration to 2 hours
Your service provider will see that the job has a flexible start time and know that the 2 hour job can be done anytime in the window you provided.