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Our best practice advice for managing service providers

Last month, we gave you our tips for finding, vetting, and hiring the perfect service providers for your properties – but hiring new cleaners is only half the task. If you really want to make the most out of your service providers, you need to manage them effectively. Cleaner management...

Paying particular attention to details like towels and bed linen are just a few of the ways that hospitality cleaning differs from residential.

Making Hiring Easier: Our best practice advice for hiring service providers

In the VR industry, a clean property is table stakes. What really makes for a great guest experience are the details specific to vacation rentals. Don’t make the mistake of assuming that just any cleaner can make your property guest-ready. Follow our tips to make sure you hire a service...

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How One (Oh-So Brave) M❤️M Proves the Properly App is Easy to Use

NOTE to our Android users: Even though my Mom tested on her iPhone, the usability is nearly 100% the same on Android. When we find a Mom with an Android phone, we’ll have her test for you. 😉 It’s not uncommon that we hear concern from a customer about their...

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3 Benefits + 3 Tips for Hiring from the Properly Marketplace

Properly’s marketplace is a revolutionary resource in the vacation rental industry. While there are other on-demand services, the Properly marketplace is unique and bespoke to hospitality. Our 3 BIG Benefits 1. Service providers on the Properly platform have experience in the hospitality industry Did you know that every service provider...

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Properly offers an efficient solution for when you need a cleaner NOW!

There are times when we need a cleaner urgently. Luckily, Properly offers a solution for that. There are loads of reasons, but here are just a few. Can you relate with any of these? Your trusted cleaner had an emergency and needs to cancel. Your trusted cleaner is on vacation....

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Five Easily Avoidable Guest Complaints

Managing a vacation rental isn’t simple. Between marketing your property, communicating with guests and running your operations, it might seem there is too much to do and not enough time to do it. When you put so much hard work and time into your property, the last thing you want...

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Properly Announces First Amazon Echo Integration in Vacation Rental Tech

Adding smart home technology to your vacation rental with an Amazon Echo device adds an impressive “wow” factor for your guests and can reduce your costs. The Echo has emerged as the fastest selling new consumer product because consumers love the ease of its voice-activated tools. Thanks to Properly’s integration...

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Properly’s Latest Integration: PMS MyVR

MyVR is a leading PMS system for vacation rental professionals. Their mission is to deliver the most powerful and user-friendly management and distribution software. They also value creating an open software solution for their customers – a value we at Properly share. With this partnership MyVR customers can connect their...

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A Chat with Industry Pioneer, Doug Macnaught

At VRMA National in Orlando, Alex sat down with industry pioneer, Doug Macnaught.   Alex: Thank you for joining us today. You’ve been one of the software pioneers of the industry. What do you think has changed in the last five years and what will the next five years hold?...

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The Highlights from (Future) VRMA 2020

Printed in VRMA Arrival Blog on November 14, 2017. Industry conferences like VRMA National offer a natural milestone to mark the progress and direction of the short term rental industry, and this year’s conference highlighted the pace of change. Remember where the industry stood just three years ago? In 2014,...

An Interview with VR Industry Sage, Heather Bayer

It’s no secret I have heaps of respect for Heather Bayer so I grabbed the opportunity to chat with her at VRMA National in Orlando. If you’re not already listening to Heather’s podcast, cottageblogger.com, I highly recommend it. I also encourage you to join us at the Vacation Rental Success...

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Improving Operational Efficiency, Guest Reviews, and Quality Control by Building a Winning Partnership with Cleaners

Thank you for attending our session at VRMA National 2017. Click the link to download a worksheet for recording your current challenges and new solutions that come to you throughout the session. This form is downloadable and you can save to print or send to colleagues. Download Operations Challenges/Solutions Worksheet...

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Creating Effective Checklists: Guidelines and Best Practices

Overview The goal of your checklist(s) is to provide a tool for service providers to convey detailed reminders and instructions, while not adding unnecessary complexity to their work. Toward that goal, we recommend that your checklists not be overloaded with standard cleaning tasks that a service provider knows to do,...

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Top 10 Extras to Amaze your Airbnb Guests

Hosting with Airbnb is more than just sharing your home with travelers, it is an opportunity to make each and every guest’s experience something to remember. Being able to share your local knowledge while providing safe and comfortable lodging are part of the Airbnb experience that vacationers absolutely love and...

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New Collaboration Tools Make Short Term Rental Management a Team Effort!

Whether you manage one property or several, operating short term rentals requires effective teamwork to keep things running smoothly. Cleaners must be scheduled to flip a listing. Maintenance contractors must be alerted to a repair. And if you manager for others, owners need reassurance that their home is well-maintained and...