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How Property Managers Can Win More Inventory

If you’re just starting out or would like to expand beyond a handful of properties, you’re in luck. We talked to some experienced managers in the industry whose businesses have skyrocketed in the last few years and got their advice on how to build a vacation rental management company - at scale.

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Vacation Rental Ratings > Vacation Rental Reviews

If you manage a vacation rental, you know how critical keeping a 5-star ranking can be. Potential guests look at your reviews to determine whether they should hand over a credit card to rent your property. If the property has 5 stars, it’s a no-brainer. If it has 3.5, they might decide to pass you over for a less risky-seeming property. There’s just one problem: reviews can’t reflect the quality of the property, the attentiveness of the management, or the amenities provided.

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How to Train Cleaning Staff to Meet High Standards

Every cleaning company owner should do six essential things to ensure the success of your staff, your clients, and your business. With these six steps, you'll be able to train your staff to meet a client's standards every time.

Paying particular attention to details like towels and bed linen are just a few of the ways that hospitality cleaning differs from residential.

Make Hiring Easy: How to Find Qualified New Service Providers

In the VR industry, a clean property is table stakes. What really makes for a great guest experience are the details specific to vacation rentals. Don’t make the mistake of assuming that just any cleaner can make your property guest-ready. Follow our tips to make sure you hire a service...

Meet Properly Superhero Jenny: She’s the FASTEST responder on the platform, LOVES to clean and can (probably) dance like Axl…

Based out of Richmond, California, Jenny and her team clean properties all over the Bay Area – up to 10 each day. Jenny has been cleaning short-term rentals with Properly for almost a year, and we’re pretty sure her 1 minute average response time makes her the fastest responder on...

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Meet Properly Superheros, Karoline and Gian of Blue 3: Their super power will make you swoon.

Originally from Brazil, Gian and Karoline visited the USA in 2014 and noticed a major gap in the market for high-quality, standardized cleaning services. The following year, they moved to California and founded their new cleaning company, Blue 3.  We’ve asked them to share some of the secrets of their...

Why Metrobutler Loves Properly

At Properly, the highest compliment we can receive is hearing about the ways Properly enhances our customers’ businesses – whether by increase revenues, make operations more efficient, improving guest satisfaction or all of the above and more. This shout out is particularly special to us as MetroButler was one of...

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Introducing Mobile Calendar Filters!

Now with calendar filters any property manager can get quick visibility into the jobs, bookings, and other data when out in the field on mobile phone. For example, you could set a filter to see all of the jobs in progress today and get a pulse on what’s ready for...

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Add These Must-Do Items to Your Vacation Rental Spring Checklist

For those of us in the northern hemisphere, the birds are singing, the flowers are in bloom… and peak rental season is upon (most of) us! You know what that means: another season, another checklist. Here are the items I’m putting on my to-do list for spring: 1. Invest in...

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What Every Vacation Rental Host Should Know Before Writing a Listing Description

Time out. Before you dive into writing your property description for Airbnb or other listing sites, take a second and ask yourself: What is most important to me as a vacation rental host? What do I do or offer to guests that they really appreciate? There are no right answers...

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Small Feature, Big Impact: Location Services Lets You See if Service Providers Were On the Job Site When They Started…

Our latest feature displays whether a service provider was at the correct location when they tapped ‘Start’ and ‘Finish’ on a Properly job. This not only lets hosts and property managers stay in the loop on the progress of their jobs, but it also improves the score of the Service...

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Properly Interfaces with HomeAway Software

While Airbnb hosts and VRBO owners give Properly stellar reviews for cleaning and turnover management, professional property managers have been quick to remind us that their businesses are particularly complicated. Changeovers and cleaning management are a challenge for bookings from all channels, not just Airbnb and HomeAway / VRBO. “Can’t...

Introducing a Brand New Look on Mobile!

As you may have noticed, we recently launched a slick web application that lets owners and managers schedule their changeover services from one calendar that consolidates all bookings from different platforms. The pared down design of the web app also features a Properties tab and a Contacts tab. Now we...

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Properly Integrates with Orbirental Property Management System to Improve Turnover Operations!

Properly already helps thousands of vacation rental PMs and home sharing hosts manage turnovers for Airbnb and VRBO/HomeAway bookings through our industry-leading visual checklists.  Now, Orbirental PMS customers can also use Properly to schedule directly from their booking calendar. Orbirental prides itself on providing an innovative and open technology platform...

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Host Highlight: Tammi, Seattle’s Sweetest Superhost

Properly’s host highlight series will share the unique stories each seasoned host brings to the short term rental community. The first host we’re highlighting is the one and only Tammi Sims. Tammi has been an active Airbnb host for two years. In that time she has evolved to hostess with...

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