Properly Blog

Cleaning products

A housekeeper’s work environment is full of many nasty things that need to be cleaned up, some seen and others unseen. It is the unseen ones I wish to address. Microbes are the bugs that a housekeeper cannot see and that need to be eradicated from the property as it...

How Short-Term Rental Property Managers Should Deal With “Bad” Guests

In a perfect world, all of the travelers who pass through your short-term rental properties would leave the place spotless and provide a glowing review under your listing. In this world, you do get a lot of fantastically responsible, clean, and grateful guests, but every once in a while, a bad egg falls into...

How Properly’s Process Management Tools Save SF Shannon Hours Each Week

Challenges Outdated cleaner communication For successful real estate businesses, every minute counts. Time lost on inefficient processes quickly mounts up and can have a major impact on overall productivity. This is especially true for a company like SF Shannon. Based in the heart of historic St. Louis, SF Shannon manages...

A Preview of VRWS 2018

Are The Portals Friend or Foe? This is the topic Tammi and I covered in depth last year at the Vacation Rental World Summit in Florence, Italy. VRWS host and friend Antonio Bortolotti agreed to release this session to all our followers, as a way to thank Properly for sharing...

Trust & verify – Our best practice advice for ensuring top-quality cleaning

When it comes down to it, the quality of our cleaning teams can make or break our vacation rental businesses, and the work they do arguably makes the biggest impression on our guests.   You can have amazing properties, your reservations team can do a stellar job being attentive to...

Properly Service Provider Profile – Carlos Vasquez

Carlos’ cleaning company – Hostable Hospitality – is new to the scene, but it is already the #1 ranked service provider on Properly in Austin. Carlos and his team are taking Texas by storm, currently branching out into Houston. We caught up with him to learn how he got into...

Monitor cleaning quality with photo verification, time tracking and geolocation

You hardly need us to tell you that, in this industry, presentation is everything. If you want to be sure that your service providers are meeting your expectations and staging your properties to perfection, quality assurance is key – but physical inspections are far from an effective use of your...

Housekeeping Tidbits

A housekeepers world is full of all sorts of tidbits of knowledge and common issues. Here is some knowledge we can use to be successful housekeepers. We need to know what causes and to fix Blackfoot Syndrome, why cleaning with micro fiber rags is the best, how to properly clean...

When it’s not a “hot turn” – schedule jobs with flexible start time

Hot turn, same-day flip, high priority changeover…all phrases that mean the same thing – current guests are checking out and new guests are checking in on the same day, sometimes with a tight window of time! Other times, we get a breather and might have a day or more in...

Music: The upside of listening while you work & a Properly Playlist

On a whim last month, we asked our service providers if they listened to music while they work. And if so, we were curious about their favorite songs. It started as a playful curiosity and the response was overwhelming. We discovered that most service providers do play music while they...

How Immogroom is revolutionizing the Cannes vacation rental market with the help of Properly and BookingSync

Sorry, this entry is only available in French, Italian and European Spanish. For the sake of viewer convenience, the content is shown below in one of the available alternative languages. You may click one of the links to switch the site language to another available language. “Désormais, une seule personne...

Creating a great profile

Finding an experienced service provider who understands the vacation rental industry is one of the biggest challenges for individual owners and property managers. They are your potential clients! Our mission at Properly is to provide an efficient way for them to find and hire YOU through our marketplace. We know...

Our best practice advice for managing service providers

Last month, we gave you our tips for finding, vetting, and hiring the perfect service providers for your properties – but hiring new cleaners is only half the task. If you really want to make the most out of your service providers, you need to manage them effectively. Cleaner management...

Be Like Lily: Use Properly to build your business

Hi! Lily here, coming at you from Melbourne, Australia. As one of the top-performing hospitality cleaning providers on Properly, you could say I’m a fan! I’d like to share how I used Properly to build and transform my business.   A Properly Success Story Two years ago, I fell into Airbnb...

Making Hiring Easier: Our best practice advice for hiring service providers

In the VR industry, a clean property is table stakes. What really makes for a great guest experience are the details specific to vacation rentals. Don’t make the mistake of assuming that just any cleaner can make your property guest-ready. Follow our tips to make sure you hire a service...